I bought an a45 from David James last summer. I also took out a warranty and eventually had a fault with the washer jets recently. After struggling getting any garage at all to deal with 3rd party warranty companies, i rang David James to see if i could come up to get it fixed at their garage.Chris was very helpful and even had the owner contact the warranty company to ring me that very day to agree that in my case they would reimburse direct to my bank account once i payed the repair, and that David James ltd would actually be the ones paying the claim! Very good company and when ever the time comes to sell the car, will check in with them for a trade price and a hassle free sale.