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Our Values

Located in Newcastle Upon Tyne , Tyne & Wear,  our aim to provide customers with the highest level of service they would expect from a leading dealership, however at a significantly more affordable price.

We invest time and money in ensuring our staff not only have all the technical knowledge they need to care for your vehicle correctly, but also that they are committed to providing the best customer service experience.

We offer a friendly and personal service and aim to built long term relationship ensuring we can take care of all of your motoring needs.

Along with our great discounts and the best level of service, we also insist with providing you with  free online video vehicle reports, emailed or text directly to you. Our evidence based approach to repairs and maintenance ensures greater transparency – you can trust us to get your car in perfect working order again.

Minor Service

Vehicle Diagnostics

Full VOSA MOT

Air Con Regas

Tyres (Balanced and Fitted)

Courtesy Cars

If you require the use of a courtesy car whilst your vehicle is with us, please mention to our Service Advisor at the initial booking.

David James Limited

David James Limited

Bapty House, Front St, Benton, Newcastle upon Tyne, NE12 8AE

Registered in England and Wales, registered number 06431400. VAT number 918 2242 38

David James Limited are a credit broker and not a lender. We are Authorised and Regulated by the Financial Conduct Authority. FCA No: 663755 Finance is Subject to status. Other offers may be available but cannot be used in conjunction with this offer. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase.
Registered in England & Wales: 06431400
Registered Office: Address: Bapty House Front Street, Benton, Newcastle Upon Tyne, NE12 8AE
Data Protection No: ZA137077

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Update

HERE WE GO AGAIN…….HOPEFULLY THE 3RD AND FINAL COVID UPDATE!!!!!!!

Following the Government announcement yesterday regarding the North East being put into Tier4, unfortunately this means that we must once again close our showroom.

We have however provided our customers with a great online service in the November lockdown and will do this once again until further notice, please see below our opening arrangements.

Our service department will operate as normal following our existing COVID SECURE policies.

Our showroom will NOT BE open to the public with effect from the 31st of December 2020 until further notice. However, our sales team will continue to be at your disposal for any sales enquiries you may have, our phone lines are OPEN and our website is fully functional enabling you to buy or reserve your car online.

We will once again provide an online/virtual car sales process to you so that you can experience the full David James professional service from the comfort and safety of your own home! We will be able to send you videos, talk to you via video, provide detailed video tours of our stock and meet all of your buying needs to ensure you are confident in our virtual buying process.

Our Car sales department will be available, via Phone, Email, Facebook, Website and Autotrader and all other social media and advertising platforms from Thursday 31st December 2020.

CLICK AND COLLECT/HOME DELIVERY OPTIONS

Customers can still collect a car which has been purchased either online or via the telephone from our designated “CLICK AND COLLECT” bays at our service department.  All vehicle handovers will take place from a designated exterior handover area and full social distancing practices will be in place to ensure both our staff and customers are safe.

All vehicles will also be supplied with our very own COVID PPE kits containing masks, gloves and sanitising wipes.

Home delivery options will also be available upon request, and all will be handled in a Covid secure manner.

Our team remain on hand to assist with your aftersales enquiries via telephone, email or live chat.

Thank you for your patience and continued support we greatly appreciate this and understand this is a difficult time for everyone.

Wishing all of our customers past and present a better 2021!

DAVID JAMES LTD

Monday - Saturday09:00 - 17:00
Sunday10:00 - 16:30
COVID UPDATE