SERVICE | DAVID JAMES

Our Values

Located in Newcastle Upon Tyne, Tyne & Wear, our aim is to provide customers with the highest level of service they would expect from a leading dealership, however at a significantly more affordable price.

We invest time and money in ensuring our staff not only have all the technical knowledge they need to care for your vehicle correctly, but also that they are committed to providing the best customer service experience.

We offer a friendly and personal service and aim to build a long-term relationship, ensuring we can take care of all of your motoring needs.

Along with our great discounts and the best level of service, we also insist with providing you with free online video vehicle reports, emailed or text directly to you. Our evidence-based approach to repairs and maintenance ensures greater transparency – you can trust us to get your car in perfect working order again.

Bronze Service

Bronze Service from £89.99

Courtesy Car available at £10.00 additional

  • Renew oil with manufacturers specific quality lubricants
  • Replace engine oil filter
  • Tyre check including pressures and tread depths
  • Essential fluid levels checked and topped up
  • Visual disc brake check
  • Washer/Wiper blades check
  • Lighting check
  • Check and adjust tyre pressures and reset TPMS
  • Steering and suspension check
  • Brake fluid boiling point test and report
  • Coolant freezing point check
  • Check operation of air conditioning system
  • Stamp service book
  • VHC and Video

Silver Service

Silver Service from £149

In addition to the Bronze Service:

Complimentary courtesy car

  • Renew oil with manufacturers specific quality lubricants
  • Replace engine oil filter
  • Tyre check including pressures and tread depths
  • Essential fluid levels checked and topped up
  • Visual disc brake check
  • Washer/Wiper blades check
  • Lighting check
  • Check and adjust tyre pressures and reset TPMS
  • Steering and suspension check
  • Brake fluid boiling point test and report
  • Coolant freezing point check
  • Check operation of air conditioning system
  • Stamp service book
  • Battery check
  • Air filter replacement
  • Spark plugs if required
  • Fuel filter if required
  • VHC and Video

Gold Service

Gold Service from £199

All of Bronze and Silver service plus:

Complimentary courtesy car

  • Renew oil with manufacturers specific quality lubricants
  • Replace engine oil filter
  • Tyre check including pressures and tread depths
  • Essential fluid levels checked and topped up
  • Visual disc brake check
  • Washer/Wiper blades check
  • Lighting check
  • Check and adjust tyre pressures and reset TPMS
  • Steering and suspension check
  • Brake fluid boiling point test and report
  • Coolant freezing point check
  • Check operation of air conditioning system
  • Stamp service book
  • Battery check
  • Air filter replacement
  • Spark plugs if required
  • Fuel filter if required
  • Replace engine air filter
  • Remove road wheels and clean mounting surfaces
  • Clean all drain ways
  • Lubricate all hinges and bonnet catch
  • Fault code read of system control unit
  • Road test and report
  • VHC and video
  • Brake fluid change
  • Coolant change

Booking

Booking

Booking your car in for a service couldn’t be easier. Here’s how it works:

  • Complete the online booking form
  • We will then contact you to discuss any further arrangements and to answer any questions
  • If any additional work is required on the day, your garage will contact you for authorisation before starting any additional work – putting you in total control
  • Once all of the authorised work has been completed, the garage will contact you to confirm that the vehicle is ready for collection
  • You only pay when the work has been completed

Service Form

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Brakes

Brakes

Effective brakes are one of the most important features

When was the last time you had your brakes checked?

It`s surprising a large number of motorists don’t get them checked as frequently as they should. A change in the seasons, periodic services or before a lengthy trip, are all good times to schedule in a quick check. Here at David James, we can run a number of tests on your braking system, protecting you for the road ahead.

If you want a thorough job done for a surprisingly affordable cost, then we’re here to help.

Using the correct parts

Rather than simply replace worn-out parts, we look at the whole braking system to check for signs of wear and will let you know if any component is beginning to show signs of corrosion or degeneration, even if you haven’t noticed any difference in performance. This proactive approach minimises the risk of brakes failing at a vital time, as we can detect braking weaknesses and implement appropriate solutions before the part is compromised to the point of failure. Given the crucial role brakes play in safe motoring, regular inspection and maintenance should be a key task for any responsible motorist.

Multiple checks available

Your time is precious, so instead of booking for one job, we can do a number of servicing tasks simultaneously. Our well-equipped service centre located in Newcastle Upon Tyne has all the necessary advanced tools and cutting-edge technology needed to undertake the full spectrum of servicing operations, including air conditioning, headlights, brakes, oil, tyre changes and more. Getting all those little maintenance jobs taken care of at the same time during your visit makes sense and saves any inconvenience and the risk of future breakdown.

Brake fluid

Drain and replace £30 excluding VAT

Here at David James in Newcastle Upon Tyne, we take the trouble to ensure that when we check and replace your brake fluid, we use a product that matches the technical specification of your car, prolonging brake life and maximising effective, smooth brake action.

Should I replace my brake fluid?

Replenishing or replacing your brake fluid helps to protect your brakes from excessive wear and enhances performance. We check not only the brake fluid level, but also the integrity of the storage and distribution system, proactively minimising the risk of performance problems developing due to brake fluid issues. If you want your brakes to last longer and work better, then regular brake fluid checks are essential. We are happy to advise on how often you should get your fluid levels checked, as well as suggest when other key checks should be undertaken.

What will it cost?

It’s surprisingly affordable! Here at David James in Newcastle Upon Tyne, we can replace your brake fluid from as little as £34.99 including VAT.

Exhaust

Exhausts

At David James, our service centre based in the Tyne & Wear with years of industry specific experience, we understand how the exhaust plays a vital role in the maintenance and upkeep of your car. Working diligently to discard toxic fumes, it’s vital for decreasing the sound-pollution produced during the engine’s combustion process. Keeping the engine’s toxic emissions to a minimum is a job that your catalytic converter or diesel particulate filter will deal with.

Should things go wrong

Detecting and repairing problems with your exhaust is something we do quickly and efficiently at David James.

Common issues can be the corrosion of the exhaust, especially for cars clocking up frequent lower mileage journeys.

Other issues with your exhaust relate to the health of your catalytic converter or diesel particulate filter. When regular servicing of your vehicle is neglected, blockages can occur. It’s worth noting that excessive and prolonged damage leads to costly repairs.

Tyres

Tyres

We work hard to remove the confusion from buying new tyres. Do we go for a budget or a premium tyre?

Many motorists in the past have stated that purchasing tyres can be a frustrating experience.

We offer a complete tyre-fitting service using our state of the art tyre-fitting machine and a wheel balancer.

We have a wide variety of tyres available and work closely with the following brands:

Tyreimg 1 - David James Limited

Air Con

Air Conditioning

Full service and re gas £50 incl vat

The air conditioning system in your vehicle may not be used every day of the year. Some people turn off during the winter and only use during the warmer months, but that doesn’t mean you don’t have to maintain it – not doing so can lead to all sorts of problems, from lingering bad smells to debilitating health issues. We recommend the air conditioning filter needs to be cleaned regularly, otherwise it will become blocked and the system won’t work properly.

At David James in Newcastle Upon Tyne, Tyne & Wear, we can check your air conditioning system and make sure it works efficiently and correctly, keeping you cool when you need it and eliminating any potential problems.

Did you know?

A lot of potentially harmful materials can enter a vehicle and pose real health risks. They include emissions from other vehicles while out on the road, harmful industrial dust and all kinds of fungal spores that can easily be breathed in. People suffering from asthma and allergies may find their symptoms getting worse. That’s why it’s highly advisable to check that the air conditioning’s pollen filter is not blocked. If it is, installing a new one will ensure clean and healthy air.

Why choose us?

We’ll give your vehicle’s air conditioning system a thorough inspection at our onsite service centre based in Newcastle Upon Tyne.

We will do it for a fraction of the price a main dealer will charge.

Get in touch with us now and you’ll have your air conditioning in top condition in no time!

Winter Checks

Winter Checks

Free Winter Check

Our winter check includes:

  • Battery check
  • Screenwash
  • Tyres
  • Brakes
  • Wipers
  • Antifreeze
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Oil

Top grade oil change for half the price

Main dealers are well known for their inflated prices for oil changes and other servicing, leading many motorists to look for a more affordable and yet equally high calibre service. Here at David James in Tyne and Wear, we offer all the benefits you would expect from booking your car into a leading main dealer for an oil change, but for a fraction of the price. Ideally located for customers in the Newcastle upon Tyne and Tyne and Wear areas, we specialise in providing full oil changes using manufacturer approved products to keep your engine in optimal condition.

Doing the job properly

When you take your car to a garage for a fixed price oil change, chances are that is all that will get done. They won’t necessarily look at any other aspects of your vehicle which could warrant further attention. At our onsite service centre, it is more important for us to check your car for any potential problems, minimising the risk of them developing into full-blown faults. In the event that a repair is required, we use only new, approved parts which are all fully guaranteed. Our aim is not only to put right any issues, but also ensure that all necessary servicing and vehicle maintenance is up to date in order to ensure your car will always give you optimal performance.

Our customers matter

David James Limited has been established in the North East for over 12 years now, providing our customers with excellent customer service and expert, professional servicing and repairs. To enjoy all the advantages a dealership level of service brings, but without the hefty price tag, call us now to book your car in for an oil change and discover how premium vehicle servicing can be an affordable option.

Timing Belts

Timing Belts

Why do timing belts break?

There are two common causes for timing belt failure:

  1. Age / Miles The timing belt is usually made from a rubber material with teeth on one side to control the gears, pulleys, and components in the engine. With the heat and friction inside the engine, the rubber material will become worn with age and miles. Rubber teeth may wear down and no longer be able to grip the gears. This often results in a slip of the timing belt and potential damage to the engine.

The timing belt may also begin to crack under stress. As the material cracks, it’s at higher risk for snapping and breaking in the engine.

 

  1. Water Pump Seizure Timing belts run through the water pump, which means it’s at risk should something go wrong with the water pump. When the water pump seizes, the gears stop turning with a strong force that will almost always break the timing belt.

Water pump seizure is often caused by a problem with the cooling system, ignoring coolant flushes, or missed maintenance for the cooling system.

 

How can you protect your vehicle?

The best thing you can do for your vehicle is keep up with preventative maintenance! Coolant flushes are designed to keep the cooling system operating at its best and catch problems early (before they cause a water pump seizure). Regular inspections may catch signs of wear and tear on the timing belt early.

Check your manufacturer’s maintenance schedule for the recommended mileage to replace the timing belt, usually between 60,000 and 100,000 miles, or call our technicians on 0191 266 1457.

Here at David James Limited, we are here to help and will advise when it’s time to replace the timing belt and help you keep up with the maintenance you need to save money and avoid extensive damage on the road.

Minor Service

Vehicle Diagnostics

Full VOSA MOT

AIR Con Regas

Tyres (Balanced and Fitted)

Courtesy Cars

If you require the use of a courtesy car whilst your vehicle is with us, please mention to our Service Advisor at the initial booking.

Book Now

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