HERE WE GO AGAIN…….HOPEFULLY THE 3RD AND FINAL COVID UPDATE!!!!!!!
Following the Government announcement yesterday regarding the North East being put into Tier4, unfortunately this means that we must once again close our showroom.
We have however provided our customers with a great online service in the November lockdown and will do this once again until further notice, please see below our opening arrangements.
Our service department will operate as normal following our existing COVID SECURE policies.
Our showroom will NOT BE open to the public with effect from the 31st of December 2020 until further notice. However, our sales team will continue to be at your disposal for any sales enquiries you may have, our phone lines are OPEN and our website is fully functional enabling you to buy or reserve your car online.
We will once again provide an online/virtual car sales process to you so that you can experience the full David James professional service from the comfort and safety of your own home! We will be able to send you videos, talk to you via video, provide detailed video tours of our stock and meet all of your buying needs to ensure you are confident in our virtual buying process.
Our Car sales department will be available, via Phone, Email, Facebook, Website and Autotrader and all other social media and advertising platforms from Thursday 31st December 2020.
CLICK AND COLLECT/HOME DELIVERY OPTIONS
Customers can still collect a car which has been purchased either online or via the telephone from our designated “CLICK AND COLLECT” bays at our service department. All vehicle handovers will take place from a designated exterior handover area and full social distancing practices will be in place to ensure both our staff and customers are safe.
All vehicles will also be supplied with our very own COVID PPE kits containing masks, gloves and sanitising wipes.
Home delivery options will also be available upon request, and all will be handled in a Covid secure manner.
Our team remain on hand to assist with your aftersales enquiries via telephone, email or live chat.
Thank you for your patience and continued support we greatly appreciate this and understand this is a difficult time for everyone.
Wishing all of our customers past and present a better 2021!
DAVID JAMES LTD