Following the Government announcement on Saturday 31st October regarding a new lockdown from 5th November, please see below our plans to keep things moving over the coming weeks whilst adhering to the guidance laid out by the Government.
We will be fully open as normal until the 5th November 2020!
From 5th November 2020, our service department will operate as normal following our existing COVID SECURE policies which have been implemented for some months now.
Our showroom will not be open to the public from 5th November 2020 until further notice. However, our sales team will continue to be at work and at your disposal for any sales enquiries you may have and our website is fully functional enabling you to buy or reserve your car online.
We will provide an online/virtual car sales process to you so that you can experience the full David James professional service from the comfort and safety of your own home! We will be able to send you videos, talk to you via video, provide detailed video tours of our stock and meet your all of your needs to ensure you are confident in the virtual buying process.CLICK AND COLLECT/HOME DELIVERY OPTIONS
Customers can still collect a car which has been purchased either online or via the telephone directly from our showroom in Benton. All vehicle handovers will take place from a designated exterior handover area and full social distancing practices will be in place to ensure both our staff and customers are safe.
All vehicles will also be supplied with our very own PPE kits containing masks, gloves and sanitising wipes.
Home delivery options will also be available upon request, and all will be handled in a Covid secure manner.
Our team remain on hand to assist with your aftersales enquiries via telephone, email or live chat.
Thank you for your patience and support we continue to appreciate this and understand this is a difficult time for everyone.
Our Car sales department will be available, via Phone, Email, Facebook, Website and Autotrader and all other social media and advertising platforms from Thursday 5th November, in the meantime and until then please visit us in person.DAVID JAMES LTD